10 Questions to ask about your web vendor

• Am I confident my vendor is prepared to keep me competitive?
  
  
• What was delivered the last time I requested a new feature?
  
  
• Do promises regularly exceed results?
  
  
• Is my vendor owned by a real estate or title company, or a seasoned technology team?
  
  
• Am I nickeled and dimed for things I think are necessary product upgrades?
  
  
• Does my vendor have the financial strength to invest in ongoing innovation on my behalf?
  
  
• Are support calls delightful?
  
  
• Are my agents and managers happy with the training my vendor provides?
  
  
• When was the last time I talked to the CEO?
  
  
• Does my web platform help or hurt me in recruiting?